Sitters
Getting Started
- How do I become a pet sitter or dog walker on Rover?
- Becoming a Sitter: Frequently Asked Questions
- What are the service fees?
- Is Rover free?
- How long will it take Rover to review my profile?
- Is my sitter profile approved?
Booking and Meet & Greets
- What's the difference between a dog review and dog notes?
- How do I use Rover's video call feature?
- Cancellation resources for sitters
- How do I cancel a grooming?
- How do I book with an owner?
- Modifying a Booking
Taxes
My Profile and Services
- How do I set pet and booking preferences?
- How do I manage my availability?
- How do I modify or remove my services?
- How do I edit my sitter profile?
- How do I set my status to Away?
- Can I accept bookings in other cities while traveling?
Payments
- ★ Viewing and managing payments
- What's an Extended Care rate?
- How do payments and rates work for a recurring service?
- How do I get paid for bookings?
- How do I review my payments from my Rover bookings?
- What are holiday rates and how do I manage them?
Running My Business
- Where can I find more information about local business licensing and registration in California?
- How can I promote my business?
- What are sitter performance scores?
- How do I troubleshoot the Rover app?
- How do I improve my position in search results?
- How do I update my phone's operating system?
Trust and Safety
- How can I have a safe, stress-free stay?
- What do sitters need to know about the Rover Guarantee?
- How does the sitter profile review process work?
- Can Rover deactivate my account?
- Why should I pay and communicate through Rover?
- What do I do if I have concerns about the well-being of a dog in my care?