Sitters
Getting Started
- ★ Becoming a Sitter: Frequently Asked Questions
- ★ Getting Started as a Rover Now Walker
- How do I sign up as a pet sitter or walker?
- How does Rover Now work for walkers?
- What are the service fees?
- How do I become a pet sitter or dog walker on Rover?
Booking and Meet & Greets
- ★ Make Changes to a Booking
- How do I contact a Rover Now client?
- I'm at the client's home, but I'm unable to start the booking.
- How do I manage recurring bookings?
- What is Rover Now’s cancellation policy?
- I'm unable to start or stop the Rover Card
Taxes
My Profile and Services
- ★ How do I manage my calendar availability and the number of dogs I can sit?
- How to Manage Your Walking Status
- How do I manage my calendar?
- How do I modify or remove my services?
- How do I edit my sitter profile?
- How do I set my status to Away?
Payments
- ★ Viewing and Managing Payments
- How do I get paid through the app?
- How do I get paid for bookings?
- How do I review my payments from my Rover bookings?
- How do I get paid for Rover Now services?
- What are holiday rates and how do I manage them?
Running My Business
- How can I promote my business?
- What are sitter performance scores?
- How do I improve my position in search results?
- How can I promote my business to others outside of Rover?
- How do I promote my business on Craigslist?
- How do I manage my notification settings?
Trust and Safety
- How can I have a safe, stress-free stay?
- What do sitters need to know about the Rover Guarantee?
- How does the sitter profile review process work?
- Can Rover deactivate my account?
- Why should I pay and communicate through Rover?
- What do I do if I have concerns about the well-being of a dog in my care?