Sitters
Getting Started
- How do I become a pet sitter or dog walker on Rover?
- Becoming a Sitter: Frequently Asked Questions
- Getting Started as a Rover Now Walker
- What are the service fees?
- How do I sign up as a pet sitter or walker?
- How does Rover Now work for walkers?
Booking and Meet & Greets
- What is a Rover Now exclusive request?
- How do I book with an owner?
- What if I need to cancel a booking?
- Modifying a Booking
- How do I contact a client?
- How do I modify an upcoming booking?
My Profile and Services
- What are the different types of Rover Now services?
- How to Manage Your Walking Status
- How do I set pet preferences and limit the number of dogs per booking?
- How do I manage my availability?
- How do I modify or remove my services?
- How do I edit my sitter profile?
Payments
- ★ Viewing and Managing Payments
- How do I get paid for bookings?
- How do I review my payments from my Rover bookings?
- How do I get paid for Rover Now services?
- What are holiday rates and how do I manage them?
- How do automatic payments work?
Running My Business
- Where can I find more information about local business licensing and registration in California?
- How can I promote my business?
- What are sitter performance scores?
- How do I troubleshoot the Rover app?
- How do I open a frozen lockbox?
- How do I improve my position in search results?
Trust and Safety
- How can I have a safe, stress-free stay?
- What do sitters need to know about the Rover Guarantee?
- How does the sitter profile review process work?
- Can Rover deactivate my account?
- Why should I pay and communicate through Rover?
- What do I do if I have concerns about the well-being of a dog in my care?