Sitters
Getting Started
- How do I become a pet sitter or dog walker on Rover?
- How long will it take Rover to review my profile?
- Is my sitter profile approved?
- Why hasn't my background check been processed yet?
- Why should I become a pet sitter or dog walker on Rover?
- What does the background check look for?
My Profile and Services
- How do I remove client photos from my profile?
- How do I edit my sitter profile?
- How do I manage my calendar?
- How do I set my status to Away or Repeat Only?
- How do I add and edit photos on my profile?
- What is confirmed availability and how does it work?
Running My Business
- How do I manage my notification settings?
- How do I manage my inbox?
- How can I promote my business?
- How can I see reviews my clients have left for me?
- What are Rover Cards and how do I send them?
- Why is managing my inbox important?
Booking and Meet & Greets
- How do I book with an owner or create a repeat booking?
- How do I modify a booking?
- How can I tell if my client’s service has been booked?
- How can I offer a custom quote?
- How do I edit stay dates and price?
- How do I create a Meet & Greet?
Payments
- ★ How do I get paid for bookings, and when?
- ★ How do taxes work?
- How do I review my payments from my Rover bookings?
- What are holiday rates and how do I manage them?
- How do automatic payments work?
- What are the sitter cancellation policies?
Trust and Safety
- Why should I pay and communicate through Rover?
- What do I do if I have concerns about the well-being of a dog in my care?
- How does the sitter profile review process work?
- What makes a good Safety Plan?
- How can I keep my Rover account secure?
- What if a client wants to pay me directly, not through the Rover site?