Sitters
Getting Started
- How do I become a pet sitter or dog walker on Rover?
- How long will it take Rover to review my profile?
- Is my sitter profile approved?
- Why hasn't my background check been processed yet?
- Why should I become a pet sitter or dog walker on Rover?
- What does the background check look for?
Taxes
My Profile and Services
- How do I manage my calendar availability and the number of dogs I can sit?
- How do I modify my sitting and walking services?
- How do I edit my sitter profile?
- How do I set my status to Away or Repeat Only?
- Can I accept bookings in other cities while traveling?
- How do I manage my calendar?
Payments
- ★ How do I get paid for bookings, and when?
- How do I review my payments from my Rover bookings?
- What are holiday rates and how do I manage them?
- How do automatic payments work?
- What are the sitter cancellation policies?
- How do I offer a partial refund if I accidentally overcharge?
Running My Business
- How can I promote my business?
- How can I promote my business to others outside of Rover?
- How do I improve my position in search results?
- How do I promote my business on Craigslist?
- How do I manage my notification settings?
- How do I manage my inbox?
Booking and Meet & Greets
- ★ How do I modify a booking?
- What are the best practices for Meet & Greets?
- How do I book with an owner or create a repeat booking?
- How do I create a Meet & Greet?
- What if I need to cancel a booking?
- How do I edit day care, dog walking and drop-in bookings for my client?
Trust and Safety
- Why should I pay and communicate through Rover?
- What do I do if I have concerns about the well-being of a dog in my care?
- How does the sitter profile review process work?
- What makes a good Safety Plan?
- How can I keep my Rover account secure?
- What if a client wants to pay me directly, not through the Rover site?