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What are holiday rates and how do I manage them?

Holidays are a busy time for everyone, sitters and pet parents alike. That’s why you have the ability to raise your rates for services throughout the holiday season. 

In this article, we’ll cover the following topics:

U.S. Holiday Dates for 2019

How Holiday Rates Work

Strategies for Setting Holiday Rates

Holiday Rates for Canada

U.S. Holiday Dates for 2019

If you have holiday rates enabled on your account, then those rates will be applied to bookings that take place during the following date ranges:

  • Martin Luther King Day: January 18 - January 21
  • President's Day: February 15 - February 18
  • Memorial Day: May 24 - May 27
  • 4th of July: July 3 - July 7
  • Labor Day: August 30 - September 2
  • Columbus Day/Indigenous Peoples' Day: October 11 - October 15
  • Thanksgiving: November 27 - November 30
  • Christmas and New Years: December 20 - January 1

How Holiday Rates Work 

If a booking includes dates within a holiday period, your holiday rates will be applied to the first dog in the booking for the entire booking.

For example, the holiday period for Martin Luther King Day is January 18 - January 21. Let's say you receive a house sitting request from January 16 to January 20 for two dogs. Since the booking overlaps with this holiday period, the holiday rate would apply to the first dog for all four nights.

For more information about managing/enabling add-on rates, visit this article.

Tip: You can also set a custom price for specific clients during the holiday season by editing the booking request. For step-by-step instructions on how to do this, check out this article. 

Strategies for Setting Holiday Rates

  • Check out the holiday pricing of other sitters in your area to help you determine what your holiday rate should be.

  • We’ve noticed that generally, sitters tend to set their holiday rates 10-20% above their standard rates.

  • Apply holiday rates when they make sense for your business. If you notice different trends or spikes in demand during other holidays that Rover hasn't listed above, you're welcome to apply holiday rates for those periods.

  • If you don't want to set a holiday rate, simply leave the rate blank and Rover will use your normal service rate for holiday bookings instead. 

Holiday Rates for Canada

We haven’t established holiday dates for Canada yet, so holiday rates will not automatically apply for Canadian bookings. However, if you live in Canada and receive a holiday request, you can still manually apply your holiday rates to the request. This article explains how to do that.

  

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