Inbox Help
How do I set pet and booking preferences?

To receive more relevant requests, it's a good idea to specify your pet and booking preferences. Here are preferences you can set and manage from your account:

  • the maximum number of dogs you're comfortable watching per day
  • pet size preferences 
  • whether you offer cat services
  • whether you offer puppy services (dogs under 1 year old)
  • your cancellation policy

To manage your pet preferences from a computer:

  1. Navigate to your profile and select the service where you want to modify pet preferences.
  2. Choose how many pets you’re able to care for at a time, opt in to cat care, or edit your availability and cancellation policy.
  3. Once you're done editing, select Save.

To manage pet preferences from the Rover app:

  1. Tap More, then Service settings.
  2. Locate the type of service you want to set preferences for, then tap Services below it.
  3. Choose how many pets you’re able to care for at a time, opt in to cat care, or edit your availability and cancellation policy.
  4. Tap Save when finished.

 

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