Inbox Help

Why hasn't my background check been processed yet?

Once your sitter profile has been reviewed and approved, it’ll be live as soon as your background check is cleared. To check the status of your background check, visit Checkr’s Applicant Portal. Occasionally, Checkr will need some additional information from you in order to verify your identity and complete the check, which you’ll be able to upload through the portal. (Checkr will also email you if there’s any additional information they need.)

Checkr typically processes background checks within two business days, but on rare occasions, the process can take up to a few weeks. Learn more about Checkr’s background check processing times here.  


Was this article helpful?
0 out of 0 people found this helpful
Thank you for your feedback!