Inbox Help

How do I edit service dates?

We get it: Sometimes plans change. If you need to edit the dates for dog boarding or house sitting services, here’s how to make changes both before and after the stay is booked:

 

Before Booking

1. Navigate to your Inbox by selecting the envelope icon in the upper right corner of your screen.

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2. Under the pending requests tab select the correct conversation.

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3. Locate the gray request details box on the left side of the page and update your booking as needed. The price will automatically adjust to reflect any changes.

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Note: If your sitter has already accepted the booking request, the gray box will instead prompt you to either Accept Request or Decline Request. To edit the service before booking, select Decline Request first.

4. Select Book It Now. You're all set!

 

After Booking

If you’ve already booked and need to make changes, please contact Rover's support team.

For information about extending a stay beyond the original dates, see related articles.

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