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How do I get paid for bookings, and when?

While owners are charged at the time of booking, Rover holds onto those funds until the service is complete. You'll see your payment ready for withdrawal in your Rover account 48 hours after you've completed a service.

 

In this article, we'll go over how to:

Important: Booking and getting paid through Rover is required per our Terms of Service. Never accept cash or checks as payment—this can expose you to fraud, get your account flagged for suspension, and make your stays and walks ineligible for premium insurance and 24/7 support.

 

Get paid using the Rover app:

  1. Tap the menu or More icon in the Rover app.
  1. Tap Payments.
  1. Tap Withdraw Money.
  1. Choose your payment method: PayPal or check.
  • All payments redeemed via PayPal are released immediately, with no fees. Note: PayPal only allows transfers of up to $10,000 in a single transaction. 
  • Checks take up to 5 business days to process, 3-10 business days to arrive, and incur a $2 fee.
  1. Once you’ve chosen your payment method and filled out the form, tap Submit.
  1. Tap Request Payment.


Get paid using a computer:

1. Navigate to your dashboard by selecting your name in the upper right corner of your screen. Select Dashboard.

2. Below your profile picture, select View Payments & Promo Codes.

You’ll end up on your payment history page. There you can view all of your completed bookings, payments for services, withdrawals of earnings, and your withdrawal history by year (that's important for tax purposes).

3. To request payout, select Withdraw Money under Rover balance.

4. If you haven't set up a deposit account to withdraw funds, select + Add Account.

5. Choose your payment method: PayPal or Check.

  • All payments redeemed via PayPal are released immediately, with no fees. Note: PayPal only allows transfers of up to $10,000 in a single transaction. 
  • Checks take up to 5 business days to process, 3-10 business days to arrive, and incur a $2 fee.

6. Once you’ve chosen your payment method and filled out the form, select Submit.

7. Select Request Payment.

 

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