While owners are charged at the time of booking, Rover holds onto those funds until the service is complete. You'll see your payment ready for withdrawal in your Rover account two days after you've completed a service. Is this your first time withdrawing payment from Rover? We recommend adding your payout account before your first booking--that’s because it takes about 72 hours to transfer funds to a newly added payout account.
In this article, we'll go over how to:
Important: Booking and getting paid through Rover is required per our Terms of Service. Never accept cash or checks as payment—this can expose you to fraud, get your account flagged for suspension, and make your stays and walks ineligible for the Rover Guarantee and 24/7 support.
For iOS devices, such as iPhones follow these steps to review how to get paid using the Rover app:
- Tap the menu or More icon in the Rover app.
- Tap Payments.
- Tap Withdraw Money.
- Choose your payment method: PayPal or check for U.S. sitters, Paypal only for Canadian sitters.
- Payments redeemed via PayPal are released within 1-4 days, with no fees.
- Checks take up to 5 business days to process, up to 20 days to arrive, and incur a $2 fee. Note: If a check is not cashed within 120 days of issue, the check will be canceled, and those funds will be deposited back into your Rover account to re-withdraw.
- Once you’ve chosen your payment method and filled out the form, tap Submit.
- Tap Request Payment.
1. Navigate to your dashboard by selecting your name in the upper right corner of your screen. Select Dashboard.
2. Below your profile picture, select View Payments & Promo Codes.
You’ll end up on your payment history page. There you can view all of your completed bookings, payments for services, withdrawals of earnings, and your withdrawal history by year (that's important for tax purposes).
3. To request payout, select Withdraw Money under Rover balance.
4. If you haven't set up a deposit account to withdraw funds, select + Add Account.
5. Choose your payment method: PayPal or check for U.S. sitters, Paypal only for Canadian sitters.
- Payments redeemed via PayPal are released within 1-4 days, with no fees.
- Checks take up to 5 business days to process, up to 20 days to arrive, and incur a $2 fee. Note: If a check is not cashed within 120 days of issue, the check will be canceled, and those funds will be deposited back into your Rover account to re-withdraw.
6. Once you’ve chosen your payment method and filled out the form, select Submit.
7. Select Request Payment.