If you provide dog training services on Rover, you can price your services by individual training sessions, or you can offer a group of pre-paid training sessions, which we call training bundles. . Bundles allow you to offer a more tailored, long-term support plan for your clients based on their pet’s specific needs. 

You can create a bundle based on skills you teach,  course length, or the dog’s age and temperament (e.g.  “Basic manners,” a “6-session package,” or “Puppy training.”)

How do I create a bundle?

How does my client book a bundle?

How do I schedule future sessions within a bundle?

How do I modify the price, date, or time of a bundle?

Additional FAQs

How do I create a bundle?

Here's how to add a bundle to your profile:

Computer

1. Go to Dog Training Settings.
2. Click Add bundle.
3. Add the name of your bundle—this will appear on your profile.
4. Next, add the rate you’d like to charge for each individual session and how many sessions you want to include in each bundle. For example: If each session costs $100 dollars and there are 4 sessions in a bundle, the bundle would cost $400.
5. Then click Add bundle.
6. Then click Save.

Rover app 

1. From the Rover app, tap More.
2. Tap Service Settings and select Dog Training.
3. Tap Add a bundle.
4. Add your bundle name, rate per session, and the number of sessions included.
5. Tap Add bundle. 

Each bundle will automatically appear on your profile under Sessions.

How does my client book a bundle?

Booking a bundle is similar to booking any other service on Rover. From your sitter profile, the client will click Contact, then complete a form specifying their training needs. From here, they’ll see an option to select from the list of bundle types you offer and book their first session. Here’s what this looks like:

You can review the request details and decide if it’s a good fit. If the requested time doesn’t work for you, let your client know through Rover Messages so you can agree on a time that works for the both of you

How do I schedule future sessions within a bundle?

After you complete your first session in a bundle, we’ll send you a reminder to set up the next session on Rover. Either you or your client can schedule the next session—the other party must accept the booking before it’s confirmed. Here’s how to do that:

1. From your inbox, select the related conversation. If you’re using the Rover app, tap Inbox and then Past bookings.
2. Navigate to the correct client and tap Rebook.
3. Select Schedule your next training session. 
4. Under What type of booking? select the next, pre-paid bundle session.
5. Set the date and time of the next session.
6. Send the request.

How do I modify the price, date, or time of a bundle?

You can modify the details of a single session in a bundle or the entire bundle. Keep in mind that you can only modify sessions or bundles  before you confirm the booking. 

To modify a specific session:

1. Open your inbox and select the relevant booking, then select Modify.
2. Under What type of booking select Prepaid - Bundle Name / Session #X of X. Then make your changes.
3. Hit Submit changes.

To edit pricing or make changes to the entire bundle:

1. Open your inbox and select Modify for the relevant booking.
2. Select the bundle name under What type of booking. 
3. To edit all session prices, change the price under Customize booking. 
4. To edit one session price, under Extras and Adjustments enter a positive or negative amount to increase or decrease the total bundle cost. 
   For example: If the bundle originally cost $500, but you would like to charge $50 less for one session, enter -50.00. If you’d like to charge more, enter a positive amount.
5. Click Submit changes.

Your client will need to accept the changes before they’re applied to the bundle. 

Additional FAQs

Can I turn a single booked session into a bundle?

Yes, if a client sends you a request for a single session and you both agree a bundle is more appropriate, you can edit the session type to be a bundle.

Can I use bundles to provide virtual training?

By default, all training sessions are in-person, but you’re welcome to provide both virtual consultations and training. Just be sure to make it clear in your profile that you provide virtual services, so clients know what to expect. 

I want to offer a free consultation to clients before a bundle. How do I do this?

You’re welcome to provide free consultations. While it’s not currently possible to schedule free training services on Rover, if you’d like to offer a free consultation, wait to receive a request from a client, then reach out to them in Rover Messages to agree on a date and time for a free consultation. 

Note: If you require a paid consultation, clients should book these as they normally would via the Contact page. 

Have questions? Reach out to our team at trainingsupport@rover.com.