Pet feedback helps other sitters better understand the needs and behaviors of a pet, and it can help determine whether they’re a good fit before accepting a request. You have the option to leave feedback about a pet after each booking through a structured form. To learn more about the feedback process, visit this article.
Pet notes are a great resource for sitters who want to keep a record of information about a pet that they can reference later. Pet notes are only available to you, and you can reference them at any time from the pet's profile.
How to leave feedback
- Open the booking from the Past Stays section of your inbox.
Note: If you're leaving feedback for a recurring service, visit the Upcoming Stays section. - Select Leave feedback.
- Fill out feedback forms for the pet and/or the pet parent, then select Save and Continue.
- Depending on your responses, you might see an option to fill out additional feedback for Rover.
How to add and view pet notes
- Open the conversation with the pet owner from your Rover inbox.
- Open the booking details, then tap or click on the pet profile.
- Select Edit notes to update your notes. When finished, select Update notes.