Once you submit payment for a booking and your sitter accepts the booking request, you'll receive a booking confirmation email from Rover. You can also view your confirmed bookings from your Rover inbox.
Once you book a service, you’ll receive a confirmation email with subject line, “Your stay is booked. Refer a friend and get $20 for your next one.”
The confirmation message will look like this:
Confirmed bookings will also appear in Upcoming Stays or Past Stays from your inbox. To view this information:
1. Select the envelope icon to get to your Inbox.
If your request is pending, then your sitter may not have accepted the booking. It's also possible that you didn't submit payment for the request. Reach out to your sitter directly to see if they're still available to accept the booking.
If the request is archived, it means the sitter was unable to accept the request. If you still need care for your pet on these dates, it's a good idea to search for other available sitters on Rover.