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When will I be charged for a service?

Your card is charged at the time of booking, similar to reserving a flight. Rover holds onto the funds and releases payment to your sitter or dog walker two days after the service is complete.

If a provider does not accept your request, any processing charges will be dropped from your bank account.

Important: Booking and paying on Rover is required, per our Terms of Service. Never pay by cash or check—this could expose you to fraud and makes your stay or walk ineligible for the Rover Guarantee and 24/7 support.

For more information about how to book and pay on Rover, check out this article

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