Verified reviews are a big part of what makes Rover a community that dog owners trust. You can respond to any reviews you receive.
If you decide to respond, use this as an opportunity to show potential clients how trustworthy, friendly, and genuine you can be. You can turn a negative review into something positive and even attract new clients by responding in a professional way. You can check out our review policy here.
How to respond to a review
Rover app
- Tap the Menu icon.
- Tap Profile, then Reviews.
- Tap Reply below the review you want to respond to.
Computer
1. Select Profile at the top of your screen.
2. Under account info, select View Profile.
3. Under reviews, select the Reply button next to the review you’re responding to.
4. Enter your response and select Reply.
