Inbox Help

Should I request reviews from my clients?

Short answer: Yes! Slightly-longer-but-totally-still-worth-reading answer: It’s a great idea to encourage clients to leave a review after working with you. Reviews are important because:

  • They’re displayed on your public sitter profile. Great reviews will encourage new clients to book with you.
  • Maintaining a high star rating lets potential clients know that pet parents—and their dogs—love working with you.
  • To learn more about what makes reviews so important, check out this Rover Sitter Resources post.

 

How do clients leave reviews?

After your first booking has ended, your client will automatically receive an email from Rover asking them to leave a review.

You can also encourage clients to leave reviews by messaging them directly. We recommend being kind, gracious, and brief in your message—you could say something like, “I loved watching Fido! If he had as much fun as I did, would you mind leaving me a review?”

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