We're offering owners the chance to book 1:1 in-person dog training on Rover. Dog training can take place in an owner's home or at a convenient public space like a park.

Booking with a trainer on Rover is similar to booking any other service on Rover. Here’s how:

1. From the Rover app, select Services and then select Dog Training. If you’re using a computer, go to the Rover homepage, and from the Dog Training banner, select Find a trainer.
2. Look through trainers in your area. Use the filters from the side menu to narrow your search.
3. Select the trainer's profile from search results to learn more about their education, experience, and their areas of specialty. 
4. If they seem like a good fit, send a request by selecting the Contact button from their profile.
5. Select your training preferences, pets, and contact information. Then select Next.
6. Choose the date and time you’d like to book training, then select Send request.
7. Add your address and select Save and Continue.
8. Add your payment method. You won’t be charged until your training is confirmed by your trainer.
9. Click Save & Continue.

Once you submit all of your information, the trainer will review your request and respond, typically within 24 hours. If they accept your request, you can both confirm a time and plan your session through the Rover booking. 

Note: Some trainers may require a virtual or in-person consultation before booking the first training session. If they do, they will contact you via Rover Messages to schedule this. 

FAQs

Are trainers certified? How do they get approved to be on Rover?

All trainers listed on Rover are required to provide documentation of a completed education course or certification program in dog training. 

You can find each trainer’s education or certifications listed on their profile.

Trainers on Rover are also required to pass a background check and commit to offering reward-based training, which reinforces desired behaviors with positive outcomes.

Where will training sessions be held?

Training usually happens in your home, but you can discuss with your trainer whether another location works better for your dog and their specific training needs.

What is “reward-based training?”

Reward-based training encourages dogs to offer desired behaviors by reinforcing the behavior with something the dog likes, including treats, play, or toys. It prioritizes using the least intrusive intervention and promotes the use of proactive management and positive reinforcement to encourage success, rather than punishing mistakes.

Will my dog be trained with other dogs? Are these training classes?

Currently, all training sessions booked on Rover are independent training sessions with a trainer and your dog(s).

Do I need to bring anything to a training session?

You may need to bring supplies to your sessions.

Make sure to check with your trainer to see if they’d like you to bring anything with you.

What style of training do trainers on Rover offer?

Trainers on Rover have indicated that they use rewards-based methods, which includes positive reinforcement.

What do I do if there was a safety issue during my dog’s training session?

Safety is our top priority at Rover. If something comes up, please contact the Rover Trust & Safety team at (833) 386-0528 or email us at trainingsupport@rover.com.

If you’re sending an email to Rover Support, please include the following information:

• The trainer you booked with
• A summary of the problem
• Your ideal outcome 

We want to be aware of any incidents that occur and will do our best to support you and investigate the situation.

For any other questions, please reach out to trainingsupport@rover.com.