In certain pilot cities, we're offering owners the chance to book 1:1 in-person dog training on Rover. Dog training can take place in an owner's home or at a convenient public space like a park.
In-person dog training is currently available in the following cities:
- Charlotte, North Carolina
- Kansas City, Missouri
- Austin, Texas
- Seattle, Washington
- Washington, D.C.
- Atlanta, GA
- Boston, MA
Booking with a trainer on Rover is similar to booking any other service on Rover. Here’s how:
- From the Rover app, select Services and then select Dog Training. If you’re using a computer, go to the Rover homepage, and from the Dog Training banner, select Find a trainer.
- Look through trainers in your area. Use the filters from the side menu to narrow your search.
- Select the trainer's profile from search results to learn more about their education, experience, and their areas of specialty.
- If they seem like a good fit, send a request by selecting the Contact button from their profile.
- Select your training preferences, pets, and contact information. Then select Next.
- Choose the date and time you’d like to book training, then select Send request.
- Add your address and select Save and Continue.
- Add your payment method. You won’t be charged until your training is confirmed by your trainer.
- Click Save & Continue.
Once you submit all of your information, the trainer will review your request and respond, typically within 24 hours. If they accept your request, you can both confirm a time and plan your session through the Rover booking.
Note: Some trainers may require a virtual or in-person consultation before booking the first training session. If they do, they will contact you via Rover Messages to schedule this.
FAQs
Are trainers certified? What education do they have?
All trainers listed on Rover are required to have some form of formal education or a certification. You can find each trainer’s education or certification listed on their profile.
Once you connect with your trainer, you can also ask them for more details about their education or certifications.
Can I test out a trainer before booking with them?
Some trainers offer a virtual or in-person consultations, so you can get to know them before you book a training session. To see if a trainer offers consultations, go to their trainer profile and look at the information listed under Services.
Where will training sessions be held?
Training sessions will either be held in your home or at a convenient location near you. You can discuss with your trainer what setting will work best for both of you.
Will my dog be trained with other dogs? Are these training classes?
Currently, all training sessions booked on Rover are 1:1 training sessions between you and your trainer.
Do I need to bring anything to a training session?
You may need to bring supplies to your sessions.
Make sure to check with your trainer to see if they’d like you to bring anything with you.
How do I edit or cancel a booking with a trainer on Rover?
Editing a training booking on Rover is the same as editing other services on Rover.
To edit a booking:
- Open booking from your Upcoming inbox.
- Tap the 3 dots in the upper right corner of the screen.
- Tap Modify request.
- Modify the booking details.
- Then click Submit details.
What do I do if there was a safety issue during my dog’s training session?
Safety is our top priority at Rover. If something comes up, please contact the Rover Trust & Safety team at (833) 386-0528 or email us at trainingsupport@rover.com.
If you’re sending an email to Rover Support, please include the following information:
- The trainer you booked with
- A summary of the problem
- Your ideal outcome
We want to be aware of any incidents that occur and will do our best to support you and investigate the situation.
If you have a question that isn't answered above, you can call our team at (833)386-0528.