Reviews are helpful in giving other pet owners a sense of the pet care provider's skills at a glance. In addition to reviews, tips are a great way to recognize when a sitter provided excellent care to your pet. Here's how to leave a review and include a tip after a stay:
Rover app
Computer
Rover app
- Tap Inbox at the bottom of your screen.
- A the top of your screen, navigate to the Past section of your inbox.
- Open the booking you’d like to review.
- Tap Leave a review or tip.
- Select a star rating and write a few words in your review. You might also see an option to fill out private feedback for Rover, which won't be visible to your sitter.
- Tap Continue.
- Add an optional tip amount. Sitters receive 100% of tips you give them.
- Tap Submit.
Computer
- Navigate to your Inbox by selecting the envelope icon in the upper right corner of your screen.
- Select Past Stays.
- From the booking details, click Leave a review or tip.
- Select a star rating and write a few words in your review. You might also see an option to fill out private feedback for Rover, which won't be visible to your sitter.
- Tap Continue.
- Add an optional tip amount.
- Click Submit.
How to tip and leave a review for a recurring service:
You can leave a review and tip your sitter for a recurring service between Thursday - Sunday. Here's how:
- Open the current booking from the Upcoming section of your inbox.
- Select Leave a review or tip.