Why am I getting an error message when I try to add my phone number?

A phone number can only be on file with one account at a time. If you’re getting an error message that says, “This phone number is already registered,” it usually means you already have an account.

Please contact Rover Support from the help center and include the following information: 

  1. The email address of the account that you’re trying to add your phone number to.
  2. The phone number that you’re trying to add to your account.


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