Owners
Getting Started
- What is Rover?
- Is Rover right for my dog?
- How do I sign up?
- How do I contact Rover Support?
- What are the Rover Terms of Service?
- How do I unsubscribe from Rover emails?
Account and Profile
- ★ How do I add, edit or remove a dog profile?
- How do I update my phone number?
- How do I update my address?
- What are favorites and how do I manage them?
- What are Rover phone numbers and how do I use them?
- How do I reset my password?
Finding a Sitter
- ★ How do I find a sitter or dog walker for my dog?
- How do you evaluate sitters and dog walkers?
- What services do sitters offer?
- How do I choose the right sitter?
- How do I find a cat sitter?
- Do you accept cats and other animals?
Booking and Meet & Greets
- How do I book with a sitter or dog walker?
- How do I modify a booked service?
- How do I rebook with a sitter or dog walker?
- How do I edit day care, dog walking, and drop-in requests?
- How can I tell if my dog's service has been booked?
- How do I contact a sitter or dog walker?
Payments
- How do I pay for my dog's stay?
- When will I be charged for a service?
- How do I add or remove a credit card from my account?
- How do I change my payment method for a booking?
- How do I use coupons, promo codes, and gift cards?
- Where can I purchase Rover gift cards?
Trust and Safety
- ★ What does Rover do to support safety?
- Keeping your account secure
- What can I do to ensure my dog will be safe?
- What does the Rover Guarantee cover for owners?
- Why do I book and pay through Rover?
- What is reservation protection?