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How does dog grooming work on Rover?

Note: Grooming is only available in Seattle and Austin at this time.

Dog groomers with professional experience will groom your dog from either the comfort of your own home or out of their in-home salon.

Each package includes:

  • a bath with shampoo
  • blow dry
  • brush out
  • ear cleaning
  • gland expression
  • nail trim 

For more information about what to expect during your dog’s grooming appointment, jump to your city below.

Seattle

Austin

Cancellation Policy

 

Seattle

If you live in Seattle, the groomer will arrive at your home within 30 minutes of the scheduled appointment. Here’s what you’ll need to provide:

  • A sink for small dogs
  • A bath or shower for large dogs
  • A well-lit area (approximately 6 feet wide by 6 feet long) that has access to outlets
  • Towels

Your groomer will bring all other tools and materials needed to complete the grooming, such as a portable grooming table, shampoos, clippers, shears, nail trimmers, and a portable vacuum cleaner. They’ll also clean up any spaces they use during the grooming session.

It is recommended that you are home for the first grooming appointment to familiarize your groomer with your home. For subsequent grooms, you may choose to schedule for a time when you are not home if the groomer receives home entry instructions.

Austin

If you live in Austin, you’ll drop your dog off at a local groomer’s in-home salon. They’ll have all the supplies needed to groom your dog, and they’ll contact you once they’re ready for you to pick up your pet.

Cancellation Policy

In order to receive a full refund, grooming appointments must be cancelled at least 48 hours before the day of the grooming service. Cancellations made within 48 hours will be subject to a partial refund of 50% of the booking price.

 

 

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