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How does dog grooming work on Rover?

NoteTo see if grooming is available in your area, enter your zip code here.

Dog groomers with professional experience will groom your dog from the comfort of your own home. Choose from a list of available dates and times, and you’ll get matched with a groomer who will arrive at your home within the scheduled one-hour arrival window.

Each package includes:

  • A bath with shampoo
  • Blow dry
  • Brush out
  • Ear cleaning
  • Gland expression
  • Nail trim

Here’s what you’ll need to provide:

  • A sink for small dogs
  • A bath or shower for large dogs
  • A well-lit area (approximately 6 feet wide by 6 feet long) that has access to outlets
  • Towels

Your groomer will bring all other tools and materials needed to complete the grooming, such as a portable grooming table, shampoos, clippers, shears, nail trimmers, and a portable vacuum cleaner. They’ll also clean up any spaces they use during the grooming session.

Book an appointment

When you book a grooming appointment, you'll see a list of groomers in your area along with dates and times they're available. If this is your first appointment, we recommend being home to introduce the groomer to your pet and home environment where they'll be providing the service. 

Here's how to book:

Rover app

  1. From the menu, tap Book a new service and select Grooming.

  2. Tap Book a professional groomer, then specify which pets need grooming.

  3. Choose a grooming package.

  4. Select from the list of available groomers, then choose a date and window of time when you'd like them to arrive.

  5. Tap Next.

  6. Fill out the Pet details section and information about your home.

  7. Complete the payment information, then tap Book.

Computer

  1. Sign in to your account and select Dog Grooming as the service you want to book. To go directly to the grooming page, click here.

  2. In the Grooming Details section, fill out your pet details and select a grooming package. If your dog has any health or behavior concerns, please include them in this section.

  3. Select the groomer you'd like to book with and then select a window of time when you’d like your groomer to arrive

  4. Fill out your home details and specify where you want your groomer to set up their table.

    NoteFor the safety of your pet and groomer, Rover Grooming is intended to be an in-home service. Groomers are not obligated to provide services outdoors.

  5. Review your appointment summary. You’ll also see an option to include a tip with your payment for the booking.

  6. Select Book to book your appointment.

Cancellation policy

In order to receive a full refund, grooming appointments must be cancelled at least 48 hours before the day of the grooming service.
  • Cancellations made within 48 hours without rescheduling an appointment will be subject to a partial refund of 50% of the booking price.

  • Cancellations made within 48 hours with a rescheduled appointment will be subject to a $20 rescheduling fee.

 

 

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