Inbox Help

Can I book Rover Now requests in other cities?

Whether you're traveling for vacation or making a permanent move to a new city, you may be able to continue providing on-demand services if you’re in an area where Rover Now is offered. 

Rover Now is currently available in the following North American cities:

  • Seattle, WA
  • Portland, OR
  • San Francisco, CA
  • Los Angeles, CA
  • San Diego, CA
  • Austin, TX
  • Dallas, TX
  • Houston, TX
  • San Antonio, TX
  • Denver, CO
  • Chicago, IL
  • Nashville, TN
  • Atlanta, GA
  • New York, NY
  • Washington D.C.
  • Boston, MA
  • Philadelphia, PA
  • Toronto, ON
  • Vancouver, B.C.

Important: Due to legal restrictions, pet care providers who were certified in one country won’t be able to provide services to clients in another without completing the certification process a second time. If you are permanently moving to a different country and would like to continue offering on-demand services, then please contact our support team.

Update your address

If you don’t have a permanent address in your new city, you may want to choose one that is central to the area where you’d like to accept requests.

To change your address from the Rover app:

  1.  Open the app and tap More and select Profile.
  2. Tap Edit, then select Update.

If you’re updating your address from a computer, click here.

Once you make these changes, sign out of the app and then sign back in to refresh the Requests tab so it displays requests in your new city.

 

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