Inbox Help

Where do I find a sitter's contact information?

For privacy reasons, Rover doesn’t display a sitter’s contact information until you’ve booked with them.

If you’ve started a conversation on Rover with a sitter or dog walker but haven’t yet booked a service, they may choose to share their phone number and address with you—especially if you decide to arrange a Meet & Greet.

To begin a conversation, go to the sitter’s profile page and select the Contact button.

 

After Booking

After you‘ve booked and paid for a service, you can find your sitter’s contact information on the itinerary. You’ll get a confirmation email after booking with your itinerary attached. You can also access it any time by viewing the request under the upcoming stays tab of your inbox.

  • The sitter’s phone number and address will be displayed if you have booked Dog Boarding or Doggy Day Care.
  • The sitter’s phone number will be displayed if you booked House Sitting, Dog Walking or a Drop-In Visit.
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