Inbox Help

How do I pay a sitter using the app?

You’ll pay your sitter or dog walker before the service begins, during the booking process. Here’s how:

For iOS devices, such as iPhones:

  1. Tap Inbox at the bottom of your screen.
  2. Under Pending, tap the request you’d like to book.
  3. Tap Book It! on the top of the screen.
  4. Enter your credit card information. Tap Next.
  5. Enter your billing address. Tap Add Card.
  6. Enter any promo codes you may have and tap Redeem.
  7. Review your stay summary and tap Request to Book.

 

For Android devices:

  1. Tap the hamburger bar menu in the upper left corner of the screen.
  2. Tap Pending.
  3. Tap the request you’d like to book.
  4. Tap Book It on the top of the screen.
  5. Enter your credit card information. Tap Next.
  6. Enter your billing address. Tap Add Card.
  7. Enter any promo codes you may have and tap Redeem.
  8. Review your stay summary and tap Request to Book.
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