Inbox Help

How do I tip my sitter and leave a review after a stay?

Reviews are helpful in giving other pet owners a sense of the pet care provider's skills at a glance. In addition to reviews, tips are a great way to recognize when a sitter provided excellent care to your pet.  Here's how to leave a review and include a tip after a stay:

Rover app

Computer

Rover app

  1. Tap Inbox at the bottom of your screen.
  2. A the top of your screen, navigate to the Past section of your inbox. 
  3. Open the booking you’d like to review. 
  4. Tap Leave a review or tip.
  5. Select a star rating and write a few words in your review. You might also see an option to fill out private feedback for Rover, which won't be visible to your sitter.
  6. Tap Continue.
  7. Add an optional tip amount. Sitters receive 100% of tips you give them.
  8. Tap Submit.

Computer

  1. Navigate to your Inbox by selecting the envelope icon in the upper right corner of your screen.
  2. Select Past Stays.
  3. From the booking details, click Leave a review or tip.
  4. Select a star rating and write a few words in your review. You might also see an option to fill out private feedback for Rover, which won't be visible to your sitter.
  5. Tap Continue.
  6. Add an optional tip amount.
  7. Click Submit.

How to tip and leave a review for a recurring service:

You can leave a review and tip your sitter for a recurring service between Thursday - Sunday. Here's how:

  1. Open the current booking from the Upcoming section of your inbox.
  2. Select Leave a review or tip.   
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