Inbox Help

How do I leave a review for my sitter after a stay?

Reviews are a big part of the Rover community’s success. Thanks to verified reviews, dog owners like you can get a clearer picture of their sitter’s skills at a glance. Plus, your reviews help your sitter or dog walker improve and feel awesome about a job well done.

Rover app

Computer

Rover app

For iPhones:

  1. Tap Inbox at the bottom of your screen.
  2. Tap the mailbox icon at the top left of your screen.
  3. Tap Past.
  4. Open the booking you’d like to review. 
  5. On the bottom of the screen, choose a star rating and then enter your review. Tap Submit Review.

 

For Android phones:

  1. Tap the menu icon in the upper left corner of your screen 
  2. Tap Past.
  3. Open the booking you'd like to review. Tap Leave a Review.
  4. Choose a star rating and then enter your review. Tap Submit Rating.

Computer

1. Navigate to your Inbox by selecting the envelope icon in the upper right corner of your screen.

Select_inbox.png

2. Select Past Stays.

Past_Stays.png

3. Select Review This Stay.

Review_This_Stay.png

4. Follow the prompts to leave your review. You'll be asked to give feedback on things like safety, communication, and environment, to name a few.

Review_page.png

5. Select Submit Review. You’re all set!

Submit_Review.png

                        

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