Inbox Help

How do I rebook with past clients?

You can easily rebook with a previous client from either the Rover app or your computer. Here's how:

iPhone

  1. Tap Rebook at the bottom of the screen.
  2. Locate the pet owner you’d like to book with, and the service you’d like to book, and tap Rebook.
  3. Edit the details and service dates as needed.
  4. Add a message, then tap Send Request.
  5. Tap Book It.

 

Android

  1. Tap the hamburger bar menu in the upper left corner of the screen.
  2. Tap Rebook.
  3. Locate the pet owner you’d like to book with, and the service you’d like to book and tap Rebook.
  4. Edit the details and service dates as needed.
  5. Add a message, then tap the white arrow in the upper right corner of the screen.
  6. Tap Book It.

Computer

  1. Select the Inbox icon at the top of the page.
  2. Navigate to the Past Stays or Archived section of your inbox to locate the client you want to rebook.
  3. Edit the booking details.
  4. Include a message to your client, then select Rebook.

 

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