Inbox Help

How can I extend a booked service?

Sometimes plans change and you may want to add a few extra days to a service. No problem—if your sitter agrees, you can absolutely make this happen.

How to Extend a Booking

1. Navigate to your Inbox by selecting the envelope icon in the upper right corner of your screen.

2. Navigate to the Upcoming Stays tab and select the correct request.

3. Once you’ve opened the request, locate the gray box containing the stay details. Select Extend this stay.

4. A pop-up window will appear. Select ONLY the days you want to add to the booking and include a message for your sitter. Select Extend stay request.

5. If everything looks correct, select Book It Now to submit payment and send a new request for the additional day(s) to your sitter.

6. You’ll be notified via email once your sitter accepts the updated request.

As always, be sure to book extra days through Rover—that way, the entire stay will be covered by premium insurance and 24/7 support.

 

 

Was this article helpful?
0 out of 0 people found this helpful
Thank you for your feedback!
Powered by Zendesk